We do not require proof of vaccinations outside of the Rabies vaccination. Rabies vaccination must be up to date. Other vaccination protocol is up to the owner and their veterinarian. As long as you are comfortable with your pets’ level of protection, so are we.
Pets arriving for a grooming appointment with fleas are immediately given a flea bath at an additional fee of $5.00. We will contact you as soon as we notice fleas to inform you of the additional fee.
Grooming Late Pick-up Fees
Due to limited space, all pets must be picked up within 2 hours of notification.
If you are unable to pick up your pet within the given time frame, a 1/2 daycare fee will be applied.
If left longer then 3 hours, a full daycare fee will be applied.
Half a day: $10.00
Full Day: $20.00
Please call within 24 hours prior to your appointment to cancel or reschedule.
Matting occurs from lack of grooming, or not routinely being brushed. When matting is severe and/or close to the skin the safest way to remove the mats is to cut them out. In some cases where the matting is not severe we can remove them by splitting, thinning and then brushing them out. Additional fees apply for de-matting a pet.
A matted coat can cause numerous health problems including itching, irritation, and skin infections. Heavly matted hair can trap moisture near the pet’s skin allowing fungus or bacteria to grow causing skin irritations that exist prior to the grooming process. We are not responsible for any pre-existing health conditions that may be revealed by removing a matted coat.
Dematting/shaving of a heavily matted coat sometimes results in irritation and nicks to the skin that are often unavoidable. If this happens, it will be brought to your attention, and we are not responsible for any vet bills that result from a dematting.